Thursday, December 4, 2008

The easiest steps often make the biggest difference

Today I awoke to a green lawn outside my window. Nothing unusual for most people but when you have been building a home for a few years held up by council inertia and red tape and embark on a landscaping project that takes 4-6 months instead of the 4-6 week estimate, green grass is a welcome sight.

The good news and the bad news is that I can't actually reach it without walking through what can only be described as a sand dune. The landscapers intelligently started from the back of the garden with retaining walls etc so whilst that stage is finished, it isn't actually usable. Regardless, I can look at it, so the user interface is sufficiently complete to bring happiness.

We've heard all the analogies before, so I won't labour the comparisons with IT projects. Just to say, please remember to congratulate the poor old systems integrator who built the drainage, the retaining walls, made all of the measurements and carried the blocks and timber. Who went to TAFE to acquire the skills and went through an apprenticeship to acquire the necessary experiential learning.

Yesterday's task was rolling out turf that was delivered on pallets. My experience was a culmination of 4 months hard work by a very decicated team though.

Next time that you get resistance to changing an error message or screen font on your provisioning system, please spare a thought for the plumbing that may be connected to it.

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